Frequently asked questions
Cancellation
We would like to point out that it is not possible to cancel a booked starting place. However, it is possible to pass on this starting place to a colleague. Such changes can be made by the team captain directly in the MyB2Run account until the late registration deadline (2 working days from the respective event). After that, changes can only be made directly on site at the Infopoint.
Conditions for participation
Apprentice or CEO, walker or PB-chasing runner, employees at companies, local authorities, associations, universities or other institutions, from sole traders to huge corporations - everyone is very welcome!
You will find detailed information on the conditions for participation in our Terms and Conditions.
Illness / Absence
In order to eliminate risks and avoid accidents, we ask all B2Runners to only take part in the race if they are in good health. We urge you to follow this advice so that you and your employees can enjoy a great run.
We would like to point out that a booked starting place can only be canceled with a valid medical certificate for the day of the event. Send this to us by e-mail and receive a free starting place for the following season.
Instead of canceling as described above, you can also give your starting number to a colleague. Changes can be made by the team captain directly in the MyB2Run account up to two working days before the respective event. After that, changes can only be made directly on site at the Infopoint.
Liability
We accept no liability for damage to health, accidents, theft and other losses or damage.
Please note our Terms and Conditions.
MyB2Run account
With your MyB2Run account, you as team captain can book starting places for our events in the B2Run online store and manage your participants. Please note that you only need one MyB2Run account per company and that multiple locations can be managed via one account. You also have the possibility to register auxiliary captains. You can find more information about registration and login in the Info section under Registration Process.
Would you like to delete your MyB2Run account? Contact us on info@b2run.ch. If a booking has already been made, we cannot delete this account, but we can inactivate it. You will then no longer be able to log in.
Registration
The registration of your company with the booking of starting places takes place via your team captain. The nomination of the starting places is done by the runner. Are you a team captain? You can find detailed information here.
Teamcaptain and assistant captain
The team captain is the person responsible for registering their team and coordinating their participation in B2Run. There is only one team captain per company. He or she opens a MyB2Run account, in which all the registrations, bookings and participants are managed. If you are not organising your team by yourself or are being helped by local colleagues, you can designate assistant captains in your MyB2Run account. Assistant captains can manage participants in the account but cannot make any bookings.